From JB Spisso
- Patience is Power – Taking a moment to pause and evaluate a situation is crucial.
- Active Listening Enhances Communication – Effective communication requires listening to understand, not just to respond.
- Empathy and Understanding – Put yourself in others’ shoes.
- Differences Are Okay – Not everyone will agree, and that’s natural.
- De-escalation Through Calm – Address conflicts with patience and listening, ensuring emotions have calmed before resolving issues.
From Beth Shaha
- Listen to Your Inner Voice - Self-Awareness
- Ground Yourself in the Present Moment - Grounding Techniques
- Respond, Don’t React (Emotional Regulation & Intentional Action)
From Freddie Scott
- Peace begins with you - "A soft answer turns away wrath."
- Remember the purpose of listening - Be slow to speak, quick to listen for understanding
- Listen for what's most important - Feelings and Values, over Facts